Privacy Policy

Privacy Policy

Effective Date: January 13, 2020

At Lena Jane + Company, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you shop with us, whether online or in-store.

What We Collect

When you place an order or sign up for emails or SMS messages, we may collect the following:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed securely via Shopify)

  • IP address and device/browser info (for site analytics)

We collect this information to process your order, stay in touch with you, improve your experience, and make sure things run smoothly on our website.

How We Use Your Info

We may use your information to:

  • Process and ship your orders

  • Send email or SMS marketing (only if you've opted in)

  • Improve your shopping experience

  • Respond to customer service requests

  • Run analytics and understand site traffic

You can unsubscribe from marketing emails at any time using the link in the email footer. For SMS, reply STOP to opt out.

Sharing with Third Parties

We do not sell your personal information. However, we do use trusted third-party apps and services (like Shopify, email providers, and analytics tools) to operate our business. These partners only access your info as needed to do their jobs and are required to protect your data.

Cookies & Tracking

We use cookies and similar technologies (like the Facebook Pixel and Google Analytics) to better understand how you interact with our site and serve relevant content or ads. You can disable cookies in your browser settings, though it may affect how our website works for you.

Your Rights

You can request to access, update, or delete your personal information by contacting us at info@shoplenajane.com. We respect your right to privacy and will honor your request to the best of our ability, as required by law.

Children’s Privacy

Our website is intended for users 13 and older. We do not knowingly collect personal information from anyone under the age of 13.

Business Location

Lena Jane + Company
30 N Mulberry St.
Jackson, GA 30233
United States


Questions?
We’re happy to help. Reach out anytime at info@shoplenajane.com or message us on Facebook.